Which of the following is a key function of the Patient Advocate program?

The Patient Advocate program is primarily focused on enhancing the communication between patients and healthcare providers. This function is crucial as effective communication ensures that patients understand their medical conditions, treatment options, and the processes involved in their care. By improving this communication, patient advocates facilitate better understanding and collaboration, which can lead to improved patient satisfaction and outcomes.

While resolving billing disputes, administering medical tests, and training healthcare staff may be important aspects of healthcare management, they do not represent the core function of a Patient Advocate. The primary role of the advocate is to serve as a liaison, helping to bridge any gaps that may exist in the communication process, and thereby empowering patients to make informed decisions regarding their health care.